Purpose of this Privacy Notice

This privacy notice tells you we, Vitaspheric, collect, store and use information about you when you use or interact with our website, http://www.vitaspheric-webdesign.com (“our website”) or use one of our services It is important that you read this privacy notice so that you are fully aware of how and why we are using your data. This privacy notice supplements any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you and is not intended to override them. 

Please note, this website is not intended for children and we do not knowingly collect data relating to children.

Changes to this Privacy Policy

We may update this privacy policy from time to time. Please review this privacy policy periodically for changes. This privacy policy was last updated on [23 June 2021].

Important Information

Controller

Vitaspheric Limited  (Company Number SC440569) is the controller and responsible for your personal data (“Vitaspheric”, “we”, “us”, or “our” in this privacy policy). Our Registered Office Address is Stannergate House, 41 Dundee Rd W, Dundee DD5 1NB.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below. 

Contact Details

To contact us, please:

• Write to: Stannergate House, 41 Dundee Rd W, Dundee DD5 1NB
• Email: welcome@vitaspheric.com

Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues (www.ico.org.uk).

We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance. 

Our Website

Cookies

Our website uses cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as provide information to the owners of the site.

You can read more about how we use cookies, and how to change your cookies preferences, on our Cookies Page.  

Security and Performance

We use a third-party security web application from ithemes security to help maintain the security and performance of our website. The service will block traffic that is attempting to login to the site without permission.

We host our website in 1&1 IONOS Ltd in the UK and keep traffic information only for as long as necessary.

Links to other websites

This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites, plug-ins and applications and we are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy notice of every website you visit.

Personal Data We Collect

What is Personal Data?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

What Kind of Data Do We Collect?

Through your use of our website, we may collect some or all of the following personal data about you:

• Identity Data includes full name.
• Contact Data includes email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, time zone setting and location, browser type and version, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website].

How Do We Collect Data?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies. For more information, please see our Cookies Page.
• Technical Data from analytics providers including Google Analytics.

If You Fail to Provide Personal Data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have respond to any queries you might have. In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

Purposes for using Personal Data and Lawful Basis

We will use:

• Identity and Contact Data to manage our relationship with you (including to respond to any queries and to notify you of changes to our policies). This is necessary to perform any contracts we enter into with you. This is also necessary for our legitimate interests (to keep our records updated and to manage queries) and necessary to comply with our legal obligations.
• Identity, Contact and Technical Data to administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). This is necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and, potentially in the context of a business reorganisation exercise) and this is necessary to comply with our legal obligations.
• Technical Data to deliver relevant website content to you and measure or understand the effectiveness of the advertising we serve to you. This is necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).

Change of Purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosing your Data

We may have to share your personal data with the parties set out below:

• Service providers such as Google or other third parties upon your instructions.
• Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, legal, insurance and accounting services.
• Regulators and other authorities to whom we are required to report in certain circumstances.
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
• Adobe Systems Software Ireland Limited in connection with their electronic signature service (Adobe Sign).

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International Transfers

The Adobe Group is based outside the UK so their processing of your personal data will involve a transfer of data outside the UK. For further details, see www.adobe.com/uk/privacy/policy.html#info-transfer.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Legal Rights

Your Rights In Relation To Your Information

Subject to certain limitations, you have the following rights under data protection laws in relation to your information:

• to request access to your information and information related to our use and processing of your information;
• to request the correction or deletion of your information;
• to request that we restrict our use of your information;
• to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third party data controller);
• to object to the processing of your information for certain purposes; and
• to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.

Exercising Your Rights

If you wish to exercise any of the rights set out above, please contact us in one of the following ways:

• Write to: Vitaspheric, Stannergate House, 41 Dundee Rd W, Dundee DD5 1NB
• Email: welcome@vitaspheric.com

No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Verifying Your Identity

Where you request access to your information (or seek to exercise any of your other rights), we are required by law to use all reasonable measures to verify your identity before doing so. These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorised access to your information.

Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.

If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.

We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

Time Limit To Respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.